RETURNS AND REFUNDS

You can return your item for any reason within 30 days of purchase. The cost of return is charged to you. Custom taxes will be deducted by the reimburse. For the return please following this procedure.

Before returning, make sure the items are in the same condition in which you received them, with the identification tag and seal still attached.

Contact our customer service at info@viettishop.com or via the "contact us" form of our website. Indicate your order number and the item you want to return or exchange, you will receive a reply with further instructions.

Pack the items that you wish to return in the original package and seal it with adhesive tape. In case you don’t have the original package, you can use a new packaging.

Choose the express courier that you prefer (like DHL, UPS) and send your package to:
VIETTI&LEVORATO s.r.l.
Via Vittorio Veneto, 101
28041 ARONA (NO) - Italy

Vietti Shop, after quality control, will do the refund within 14 working days from the reception of your return.

We will reimburse the amount using the same method of payment of your purchase (deducted shipping cost and taxes). In case of return of an order paid by bank transfer the refund will be made by bank transfer.