DO YOU WANT TO RETURN AN ITEM?

 

You can return your item for any reason within 15 days of purchase. The cost of return is charged to you. Custom taxes will be deducted by the reimburse. For the return please following this procedure.

STEP 1

Step 1

Login on Viettishop.com and click "My Account" section.
Select the order in which there are the items that you want to return.
Select the product or products and indicate the reason of the return.

 

STEP 2

Step 2

Pack the items that you wish to return in the original package and seal it with adhesive tape.

In case you don’t have the original package, you can use a new packaging.

STEP 3

Step 3

Choose the express courier that you prefer (like UPS) and send your package to:

VIETTI&LEVORATO s.r.l.
Via Vittorio Veneto, 101
28041 ARONA (NO) - Italy

 

STEP 4

Step 4

Vietti Shop, after quality control, will do the refund within 14 working days from the reception of your return.
We will reimburse the amount using the same method of payment of your purchase (deducted shipping cost and taxes).

In case of return of an order paid by bank transfer the refund will be made by bank transfer.

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