Terms & Conditions

Vietti&Levorato srl may use the personal data, voluntarily provided by the User, as per the laws in force: Article 13 of Italian Law 196/2003.

Users are invited to visit this page periodically, for information according to updated laws and regulations.

Vietti&Levorato srl specifies that, while the use of personal data is necessary to execute the required services, Users are guranteedthat the use of their data will not be used for profiling research, but solely to facilitate site management and the execution of orders.

Personal data, voluntarily provided by the User, will not be communicated, shared nor sold to a third party.

All required information required during the use of credit card payments and transactions (credit/debit card number, expiry date, security code) will be sent to our bank (specifically Banca Sella) and fraud-monitoring team for authentication, via encrypted protocol, without any third party interference.

This information will never be seen or stored for any purpose by Vietti&Levorato srl.

The security measures on our website are intended to help reduce the risk of unauthorized access or dispersion of data that may cause any personal risk to the security of our clients. For your safety, our staff suggests that users always use a computer with updated security software. Also, remember to connect to the Internet via a reputable and trusted service provider.

Vietti&Levorato srl has implemented security measures to protect the users and their data entered.

Despite their efforts, Vietti&Levorato srl cannot guarantee that these security measures will limit and exclude any and all risks of unauthorized access to this information.

For this reason, we advise our users to always navigate on viettishop.com from a secure computer source with updated software that allows ample protection of sensitive data and that the Internet provider itself possesses safety requirements for the secure transmission of such data over the Internet.

Vietti&Levorato srl informs their users that thanks to “Article 7 of the Italian Law n. 196/2003” their data is protected reserving for them the right to request the following information from Vietti&Levorato srl:

  • A receipt confirmation of user’s personal data

  • A clear data communication with their source

  • The reasons of their use

The requested information above can be renewed with an interval of ninety days, except for the unexpected of justified motifs, cancellation, the modification in anonymous format of all of the data in case of violation of laws, together with the data which is not used for the aims for which they were collected.

Account

In order to make a purchase on viettishop.com, first you have to log in using your authentic e-mail address, and then you can create your account. The registration is free. After registration you will receive confirmation e-mail. The access credentials must be used only by the user and must not be communicated with another party. Please contact Vietti&Levorato srl if you suspect that someone else is using your credentials.

The user must guarantee that her/his access credentials are complete and correct. The user hereby undertakes to insure Vietti&Levorato from any violation of the rules of registration by user on viettishop.com.

The user is the only person in charge of the access on viettishop.com and of any damage or prejudice caused to Vietti&levorato or third part derived by inappropriate use of credentials or loss of credentials.

Vietti&Levorato considers each operation made by the user to who are related the credentials.

Vietti&Levorato reserves itself the right to reject the registration of any users. Vietti&Levorato also reserves the right to reject orders that are irregular for quantity of product or for frequency or purchases.

The user, in every moment, can ask the cancellation of his account by sending an e-mail to ecommerce@viettishop.com

Order

Once an order is placed, it is not possible to modify it. Orders are made one at a time.

Vietti&Levorato srl is not responsible for delays in shipments caused by weather conditions, international customs issues or national holidays.

During sales and promotion period, shipments could be subjected to delays. Vietti&Levorato srl reserves the right to reject or accept orders in these circumstances.

Vietti&Levorato srl, only after the payment confirmation of the total amount (price, costs of shipment and eventually any other additional cost), can proceed with shipments.

Image

Vietti&Levorato srl declines every responsibility that, due to a particular configuration of a client’s computer or to malfunction, the colors of the products visualized on the web site could appear to be slightly different from the original.

Images and photos on viettishop.com belong to Vietti&Levorato srl and any unauthorized use of these images without the expressed written consent of Vietti&Levorato srl is forbidden.

Product availability

Items featured on viettishop.com reflect the authentic availability of the product when it comes to brand, color or size.

Once the order is processed by the Orders Department, Vietti&Levorato srl reserves the right to re-confirm the availability of the merchandise and verify the transaction’s validity. Clients will be informed if, for any reason, the item ordered is not available or if the order cannot be processed as per the Client’s request.

Price

Published prices and final invoices are in Euro.

Vietti&Levorato srl encourages clients to contact their local bank in order to receive the correct price conversion and any bank commissions related to the transaction.

Non-European countries are exempted from VAT and the prices do not include import duties -which must be paid upon delivery.

Payments

viettishop.com accepts the following methods of payment:

  • Credit cards of the following circuit: Mastercard, Visa, American Express, Cartasì, Maestro. Credit Card will be forwarded to a protected online banking system provided by Stripe.

Please visit www.stripe.com for further information about security.

Viettishop.com, in order to protect online purchase, adhere to Verified by Visa and Master Secure Code. Please visit www.visa.com and www.mastercard.com for further information about security.

  • PayPal. If you choose to pay by PayPal you can pay directly by using your PayPal account.

Vietti Shop reserves itself the right to send orders to the same address that the Paypal account reports. Please visit https://www.paypal.com for further information.

  • Bank Transfer. In case you choose to pay by using standard Bank Transfer, you will receive an email including all the bank detail of Vietti Shop. Please do the Bank Transfer within 24 hours or your order will be cancelled. If you pay using bank transfer, your order will be prepared only after we have received the confirmation of your payment.

In case of absent payment, Vietti&lLevorato srl will charge to customer the cost of management and will reject the order, sending an e-mail to customer.

Delivery

If you pay by credit card, Paypal, online bank transfer or cash on delivery, your order will immediately be prepared and handed to the deliverer. Each delivery usually takes between 4-6 working days. If you decide to pay using standard bank transfer, your order will prepared only after we receive the confirmation of your payment. Delivery usually takes between 4-6 working days

After your order is shipped, you will receive an email with DHL tracking link so that you can follow your shipment’s journey.

Vietti&Levorato srl shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of Vietti&Levorato srl.

If you are not home at the time of the delivery, the deliverer leaves a notice, which includes the number of your shipment.

If you aren’t at home at the time of the second attempt of delivery, you can pick up your order at any of DHL branches indicated to you on the notice. In case of missed pick up, the order will be sent to Vietti&Levorato srl. Vietti&Levorato srl will reimburse your deducting delivery shipments and costs of custody.

If you pay using credit card, post pay and PayPal we reimburse you by using the same payment method, while if you pay by bank transfer or cash on delivery (only for Italy) we will reimburse you by using a bank transfer. You will receive an email upon beginning of reimbursement procedure.

Authenticity

As an authorized retailer of all brands in the online selection, viettishop.com guarantees the complete legitimacy of each and every product featured.

Interruption

Vietti&Levorato srl reserves itself the right to interrupt temporarily, without any advice, the service in order to do technical operations to improve the quality of viettishop.com

Vietti&Levorato srl reserves itself the right to interrupt in each moment the service for security reasons giving advice to customers by e-mail.